by Quick answer: Tempur-Pedic gives direct buyers a 90-night sleep trial starting at delivery, with a required 30-night break-in period before you can return. Your refund covers the mattress price — original shipping and white-glove delivery fees are not refunded, and a pickup fee may apply. Warranty is 10 years limited. Always verify exact fees and current terms on Tempur-Pedic's site or with your retailer before buying.
By the MattressNut editorial team · Updated June 2026
How the 90-Night Sleep Trial Works
Tempur-Pedic's sleep trial runs 90 nights from the date your mattress is delivered — direct purchases only (tempurpedic.com, flagship stores, direct phone orders). Bought through Mattress Firm, Costco, or any other retailer? That store's own return policy applies instead; Tempur-Pedic's trial doesn't carry over.
The 30-night minimum is built into the policy because TEMPUR material takes time to soften and conform to your body. Returns requested before night 30 are typically declined. After that window, contact Tempur-Pedic customer service to start a consultation — they'll usually try to troubleshoot first before processing a pickup.
Not everything qualifies: closeout/clearance mattresses, foundations, adjustable bases, pillows, and other accessories are excluded from the trial entirely (though mattresses still carry the 10-year warranty). Check Tempur-Pedic's site to confirm what's in scope for your specific model.
What You Get Back — and What You Don't
This is where most buyers get surprised. The refund covers the mattress purchase price. It does not cover:
- Original shipping costs — non-refundable
- In-home or white-glove delivery fees — non-refundable
- Pickup / return shipping fee — a fee applies; the exact amount isn't publicly fixed, so confirm the current figure with Tempur-Pedic before initiating a return
Exchanges follow the same structure: you pay the return pickup fee plus any price difference for the new model. One exchange per order is typical.
| Item | Detail |
|---|---|
| Trial window | 90 nights from delivery (direct purchases) |
| Break-in required | 30 nights minimum before return/exchange |
| Refund scope | Mattress price only |
| Non-refundable | Original shipping + delivery fees + pickup fee |
| Excluded items | Closeout beds, foundations, bases, accessories |
| Warranty | 10-year limited (all mattresses, incl. closeout) |
Verify current fee amounts on Tempur-Pedic's return policy page or with your retailer — terms can change without notice.
The Retailer Caveat (Read This First)
Tempur-Pedic mattresses are sold widely through third-party retailers. If you buy from Mattress Firm, Nebraska Furniture Mart, Costco, or similar, their policies govern your return — not Tempur-Pedic's direct policy. Some retailers offer more generous windows; others are stricter on fees. Before you purchase anywhere except tempurpedic.com, ask the store directly: "What is your specific return/exchange policy for Tempur-Pedic, and are there any fees?"
10-Year Warranty: Separate From the Trial
The trial and the warranty are different things. The 90-night trial is about comfort preference — if you just don't love the feel, you can return it. The 10-year limited warranty covers manufacturing defects: visible indentations beyond a certain threshold, physical flaws in materials, and similar issues.
Warranty claims apply regardless of where you bought (direct or retailer). They do not cover normal softening, comfort preference, or damage from improper use. For full exclusions, check Tempur-Pedic's warranty documentation — specifics matter when filing a claim. As a general hedge: keep your receipt and delivery confirmation.
Saatva: If a Longer Trial Matters to You
Tempur-Pedic's 90 nights is a solid trial window, but Saatva offers 365 nights — a full year — with a $99 return fee and free white-glove delivery included. If you're uncertain about adjusting to a new mattress, that extra time reduces the financial pressure. Worth considering if you run close to Tempur-Pedic's cutoff before deciding.
See our full Saatva mattress review for how it stacks up on feel, support, and long-term durability.
Frequently Asked Questions
Can I return a Tempur-Pedic mattress if I bought it from a retailer?
Not through Tempur-Pedic's direct policy. If you bought through a retailer like Mattress Firm or Costco, that retailer's return policy applies. Contact the store where you made the purchase — policies and fees vary significantly between retailers.
What happens if I try to return before 30 nights?
Returns before the 30-night break-in period are generally not accepted. The mandatory adjustment window lets the TEMPUR material conform to your sleep position. You'd need to wait until you've slept on it for at least 30 nights to be eligible.
Does the 90-night trial cover foundations and adjustable bases?
No. Foundations, adjustable bases, and accessories are excluded from Tempur-Pedic's sleep trial. Mattresses purchased as part of a set may still qualify for the mattress portion of the trial, but you cannot return the base under the same terms. Verify with Tempur-Pedic directly if you're buying a bundle.
Can I exchange instead of returning?
Yes, Tempur-Pedic typically allows one exchange within the trial window. The same pickup fee applies, plus any price difference between your current mattress and the new model. You don't get an additional 90-night trial period on the exchanged mattress.
Does a warranty claim cost anything?
Warranty claims for manufacturing defects are typically handled at no charge for the repair or replacement itself, but you may be responsible for shipping or transportation costs. The 10-year limited warranty does not cover normal wear, comfort softening, or improper use. Check Tempur-Pedic's current warranty documentation for exact coverage terms.
Bottom line: Tempur-Pedic's direct 90-night trial is straightforward — sleep on it for 30 nights minimum, then decide. If you return, expect to lose original shipping and delivery fees plus a pickup charge. If you bought through a retailer, check their policy instead. Confirm all current fees with Tempur-Pedic or your retailer before committing.