by Quick answer: Nolah's sleep trial is 120 nights (unless you opted out at checkout for a discount). You must sleep on it at least 30 nights before you're eligible to return. After that, Nolah charges a flat $99 pickup fee — deducted from your refund. The mattress comes with a lifetime limited warranty. Verify current terms on Nolah's site before buying.
By the MattressNut editorial team · Updated June 2026
How Nolah's 120-Night Trial Works
The trial starts the day your mattress arrives — not the day you order. Nolah requires a 30-night break-in period before you can request a return. That means the return window opens on night 31 and closes on night 120. If you fall outside that range, returns are not accepted.
There's an important catch: if you opted out of the trial at checkout (typically to get a promotional discount), you cannot return the mattress at all. You keep the warranty, but the trial is gone. This catches a lot of buyers off guard, so double-check which option you selected.
Returns are available only to the original purchaser, and the mattress must be in the contiguous U.S. Accessories like pillows and protectors have separate, shorter trial terms.
The Opt-Out Trap
Some Nolah promotions offer a bigger discount in exchange for waiving your trial. If you took that deal, there is no trial and no return option — full stop. Read your order confirmation email carefully to confirm whether you have a trial active.
The $99 Return Fee (and How to Return)
Nolah is not a free-return brand. They charge a flat $99 pickup fee, which covers labor and return transport. That $99 comes off your refund — you do not pay it separately. Nolah coordinates the pickup, so you don't need to repack or ship anything yourself.
Step-by-Step: How to Start a Return
- Visit Nolah's official returns page and submit a request after night 30.
- Nolah's Returns Team reviews and approves the request, then schedules a pickup.
- On pickup day, photograph or scan the pickup receipt once the driver takes the mattress.
- Email the receipt photo to Nolah. Refund processing typically takes 5–7 business days after they receive it.
Key deadline: Once your return is approved, you must schedule pickup within 45 days or you lose eligibility. Don't wait.
Adjustable bases and bundles are final sale and cannot be returned separately.
Lifetime Limited Warranty
Every Nolah mattress comes with a lifetime limited warranty — even if you opted out of the sleep trial. The warranty covers manufacturing defects like sagging beyond a defined threshold, split seams, and cover defects. It does not cover normal softening, comfort preferences, or damage from improper foundations. Check Nolah's site for the current defect depth threshold and foundation requirements, as warranty terms can change.
Nolah vs. Saatva: Same $99 Fee, Very Different Trials
Both Nolah and Saatva charge a flat $99 to return a mattress, so that cost is identical. The gap is in the trial itself. Saatva's Classic gives you 365 nights — three times longer than Nolah's 120. Saatva also has no mandatory break-in period before you can return, and it includes free white-glove in-home pickup. If you want the longest possible window to decide with the same return cost, Saatva is the stronger option.
See the Saatva Classic — 365-night trial, $99 return fee | Full Saatva review
Nolah Return Policy FAQ
Is there a fee to return a Nolah mattress?
Yes. Nolah charges a flat $99 return fee that covers pickup and transport. It is deducted from your refund — you do not pay it upfront. This applies during the 120-night trial window. Check Nolah's site for the most current figure before returning.
Why do I have to wait 30 nights before returning?
Nolah requires a 30-night break-in so your body has time to adjust to the new feel. Many mattress brands consider a 30-day period the minimum for an accurate comfort assessment. You cannot file a return before night 31.
How much will I get back if I return?
You receive the original purchase price minus the $99 flat return fee. If you paid $1,200 for the mattress, you'd expect a refund of approximately $1,101 — though verify the exact amount with Nolah when you file, as order-specific factors may apply.
What does the lifetime warranty cover?
The lifetime limited warranty covers manufacturing defects — things like sagging beyond a specified threshold, broken coils, split seams, or cover defects under normal use. It does not cover comfort dissatisfaction, normal softening over time, or damage caused by improper support (wrong foundation). Full exclusions are on Nolah's site.
How do I start a Nolah return?
Go to Nolah's official returns page after your 30-night break-in and before night 120. Submit a return request. Once approved, schedule pickup within 45 days. Photograph the pickup receipt and email it to Nolah to trigger your refund.
Can I return if I opted out of the trial at checkout?
No. If you waived the trial for a discount at checkout, you are not eligible to return the mattress for any reason. The lifetime warranty still applies, but the sleep trial is permanently waived. Confirm your order confirmation email if you're unsure which option you selected.
Bottom Line
Nolah's 120-night trial is reasonable but has real conditions: a 30-night break-in, a $99 return fee, a 45-day pickup deadline once approved, and no return at all if you opted out. The lifetime limited warranty adds long-term protection regardless of trial status. Confirm all current terms directly on Nolah's site before purchasing.