by Quick answer: Beautyrest (Simmons) offers a 100-night trial on mattresses bought directly at Beautyrest.com, starting at delivery. Returns are coordinated at no cost to you for a full refund. White Glove fees aren't refunded, and purchases from other retailers follow that store's policy.
By the MattressNut editorial team · Updated June 2026
Simmons Beautyrest's Return Policy Explained
Simmons sells under the Beautyrest name, and the trial that matters here applies to mattresses purchased directly from Beautyrest.com. That 100-night sleep trial starts on the delivery date. Beautyrest encourages — but does not strictly mandate — about a month of break-in before you return, since the foam softens over time.
For direct orders, Beautyrest coordinates a return pickup through its delivery partner at no cost to you and issues a full refund.
Key Terms (what we could verify)
| Item | Detail |
|---|---|
| Sleep trial length | 100 nights from delivery (direct Beautyrest.com purchases) |
| Return window | Within the 100-night trial; ~1 month break-in encouraged |
| Return / restocking fee | No return cost on direct orders; White Glove Delivery fees are non-refundable |
| Who pays return shipping | Beautyrest — pickup coordinated at no cost to you |
| Refund timing | Allow 5–10 business days after processing |
| How to start | Beautyrest's official returns page |
How to Return It / What to Do
For a direct Beautyrest.com order, fill out the return form on Beautyrest's official returns page. Within about 48 hours they'll email next steps and coordinate a pickup with their delivery partner. If you bought from a furniture store or another retailer, you must return through that retailer instead — Beautyrest can't process those.
The Catches Owners Run Into
The big one is point of purchase. Beautyrest mattresses are widely sold in stores and on third-party sites, and the 100-night trial only covers direct Beautyrest.com orders. If the retailer you bought from has gone out of business, the mattress may be treated as a final sale. Beautyrest also limits you to one return or exchange per household per 12 months, the mattress must be in the U.S., and White Glove fees won't be refunded.
The Saatva Comparison
Beautyrest's free direct-return pickup is solid, but the 100-night window is on the shorter side and the retailer-versus-direct distinction trips up a lot of buyers. Saatva sells direct only, so there's no confusion about where you bought it — plus a 365-night trial, free white-glove delivery, and old-mattress removal. The trade-off is Saatva's flat $99 return fee versus Beautyrest's free direct pickup.
See Saatva's 365-night trial & return terms
Bottom Line
If you bought directly from Beautyrest.com, returns are free and full-refund within 100 nights. If you bought anywhere else, your rights depend entirely on that retailer.
Bottom line: Beautyrest's 100-night free return only applies to direct Beautyrest.com orders — store purchases follow the store.
Related: our full Saatva mattress review.