Amerisleep Return Policy 2026: 100-Night Trial + How to Return

How Amerisleep's 100-night trial works

The trial starts the night your mattress arrives. You have until night 100 from delivery to decide. Reach night 100 satisfied and nothing happens, the trial just closes. Decide before night 100 that it is not working and you can initiate a return any time after night 30.

The 30-night floor is deliberate. Most sleepers shifting from a worn mattress or a different firmness go through a two-to-four-week adaptation window where their body is adjusting to new support geometry. Returning on night three because the feel is unfamiliar is a different situation from returning on night 45 because the mattress genuinely does not work for your body. Amerisleep's policy is structured around that distinction.

Two things make Amerisleep's policy stand out beyond the basic 100-night length:

• Free firmness exchange: If the mattress is the right model but the wrong feel, too firm for your weight and sleeping position, or softer than expected, Amerisleep ships the replacement firmness and picks up the original at no cost. One exchange per household, valid within the trial window. Worth requesting before initiating a full return if firmness is the only complaint.
• No original packaging needed: You do not need to re-box or re-roll the mattress. It goes to the curb as-is. The pickup crew handles everything from there.

For a full look at the mattress lineup the trial covers, the Amerisleep mattress reviews page covers every current model. The AS3 review and AS5 review go into the two most-purchased models in detail.

How to return an Amerisleep mattress, step by step

Amerisleep handles returns through a scheduled curbside pickup. There is no carrier drop-off, no return labels to print, and no box to source. The full process:

1. Sleep on it for at least 30 nights. You cannot initiate a return before night 30. If you contact customer service before that mark, they will ask you to continue using it through the window. Know your delivery date so you can count nights accurately.
2. Contact Amerisleep customer service. Phone or contact form at amerisleep.com. Have your order number ready. Tell them you want to initiate a trial return. They will confirm eligibility, order within 100 nights, first return for your household, and start the process. If firmness is the issue, they typically offer the free exchange here before moving to a full return.
3. Provide order details and reason. Amerisleep may ask for a return reason. This is for product feedback and does not affect return approval. Common reasons include firmness mismatch, comfort preference, or changed circumstances.
4. Schedule free curbside pickup. Amerisleep coordinates with a regional logistics partner to set a pickup date at your address. Typical scheduling window is 7–14 days from initiation. You receive a confirmation with the scheduled date.
5. Place the mattress curbside on pickup day. Move the mattress to the curb or designated pickup spot before the window opens. Wrap it in a moving blanket or mattress bag if you have one, not required but courteous. You do not need to be present for the handoff.
6. Receive your full refund. After pickup is confirmed, Amerisleep processes the refund to your original payment method within 7–10 business days. Credit or debit card refunds may take an additional 3–5 business days to appear on your statement depending on your bank.

What is covered under the 100-night trial

What is NOT covered under the 100-night trial

Amerisleep vs competitor return policies

A 100-night free trial is competitive but not exceptional in the category. The table below shows how Amerisleep's terms stack up against the brands most commonly compared to it:

Two specifics worth noting. Saatva offers 365 nights, the longest trial in the category, but charges a $99 return processing fee if you actually use it. If you are comparing Amerisleep's 100-night free return against Saatva's 365-night $99 return, the practical difference depends entirely on whether you expect to return. For a direct product and policy comparison, the Amerisleep vs Saatva page covers both in detail.

Amerisleep's 30-night minimum before initiating a return is one of the stricter floors in the category. Casper, Nectar, and Helix do not publish a stated minimum. That 30-night requirement is worth factoring in if you are the kind of sleeper who knows on night one whether a mattress works. For most people, 30 nights is a reasonable adaptation window, not a practical barrier.

Before ordering, check the Amerisleep coupon page for current discounts, promotional pricing stacks with the standard 100-night trial without affecting return terms.

Amerisleep's 20-year warranty, separate from the trial

The 100-night trial and the 20-year warranty are separate protections. The trial covers whether the mattress is right for you during an evaluation window. The warranty covers manufacturing defects and premature wear after you keep the mattress.

The warranty splits at year 10. Years 1–10: free repair or replacement if a covered defect is found. Years 11–20: replacement at 50% of the current purchase price. Covered defects include manufacturing flaws and sagging greater than 1.5 inches. The warranty applies to mattresses purchased directly from amerisleep.com. For full coverage terms, the Amerisleep warranty guide covers every condition and claim step in detail.

Frequently asked questions

How long is Amerisleep's return window?

100 nights from the date of delivery. You can initiate a return any time after night 30 and through night 100. Returns requested after the 100-night window are not covered under the trial.

Is there a fee to return an Amerisleep mattress?

No. Amerisleep covers curbside pickup and charges no restocking fee, processing fee, or shipping fee. You receive a full refund of the mattress purchase price to your original payment method.

Do I need the original packaging to return?

No. The curbside pickup crew collects the mattress as-is. A mattress bag or moving blanket is optional. No re-boxing or re-rolling required.

Can I exchange for a different firmness instead of returning?

Yes. Amerisleep offers a free one-time firmness exchange within the trial. If the mattress is the right model but the wrong feel, request the exchange before initiating a full return. Amerisleep ships the new firmness and picks up the original at no cost. One exchange per household.

How long does the Amerisleep refund take?

7–10 business days after confirmed pickup. Add another 3–5 business days for the refund to appear on your card statement, depending on your financial institution. Total time from pickup to visible credit is typically 10–15 business days.

Can I return an Amerisleep mattress purchased at Costco or Mattress Firm?

No. The 100-night trial applies only to direct amerisleep.com purchases. Third-party retailer purchases follow that retailer's own return policy. Verify terms with the specific retailer at the time of purchase.

Are adjustable bases covered under the trial?

No. The 100-night trial covers mattresses only. Adjustable power bases and bed foundations have separate return conditions. Contact Amerisleep customer service for the terms that apply to the specific base you purchased.

Are pillows and accessories covered?

Amerisleep pillows carry a separate 50-night sleep trial. Other accessories, mattress protectors, sheets, and other bedding, have their own return windows and are not covered under the mattress trial.

Does the trial apply to Black Friday or Cyber Monday purchases?

Yes. The 100-night free trial and return policy applies to all Amerisleep sale events, Black Friday, Cyber Monday, and any other promotion. Sale pricing does not alter trial terms. The 100-night window starts from delivery, not the order date.

What happens to returned mattresses?

Amerisleep coordinates with regional logistics partners for pickup. Returned trial mattresses are typically donated to local charities and shelters or routed to recycling facilities. They are not resold as new.