by Quick answer: DreamCloud's lifetime "Forever Warranty" covers visible sagging over 1.5 inches plus defects like broken coils for the original owner. The first 10 years are full replacement; after that, coverage shifts to repair or prorated replacement.
By the MattressNut editorial team · Updated June 2026
DreamCloud Warranty — Explained
DreamCloud markets a lifetime limited warranty it calls the "Forever Warranty," valid for the original purchaser only and non-transferable. For the first 10 years it offers free full replacement of a confirmed defect; in years 10 and beyond it repairs and re-covers the bed or replaces it under prorated terms.
Key Terms (what we could verify)
| Item | Detail |
|---|---|
| Length | Lifetime, original owner only, non-transferable |
| Sag threshold | Visible indentation greater than 1.5 inches (not from a poor base) |
| Cost structure | Years 1–10 full replacement; years 10+ repair or prorated |
| Also covered | Broken coils, defects in cover or foam |
How to File / What to Do
Submit your claim through DreamCloud's official warranty page with proof of purchase and photos. DreamCloud relies on an independent third-party assessment to decide whether a mattress is defective, so clear sag photos and base details help. Measure the dip on a flat area with the bed empty. Note: if you bought before the policy's effective date, check the official page for the terms that apply to your purchase.
Common Problems Owners Report
Owners point to the third-party inspection as a sticking point, since DreamCloud reserves the right to decline if the assessment finds no defect. Removing the cover voids the warranty, and the 1.5-inch sag bar means a moderately dipping but uncomfortable bed may not qualify.
The Saatva Comparison
Saatva matches the lifetime length and the 1.5-inch sag standard, but adds a 365-night trial and free white-glove delivery and setup. With Saatva you have a full year to judge comfort and return for $99 — a cleaner path than a prorated replacement years down the line.
See the Saatva Classic warranty & trial
Bottom Line
DreamCloud's Forever Warranty is solid for the first decade and reasonable after, but it leans on independent inspection and the standard 1.5-inch sag bar. Keep your cover on, your base supportive, and your proof of purchase saved.
Bottom line: DreamCloud covers sag over 1.5 inches free for 10 years, then prorated, with a third-party inspection deciding defect claims.
Related: our full Saatva mattress review.