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How To Return An Air Bed – Step by Step

It is not uncommon to arrive home with your new air bed and discover that it doesn’t suit your space or requirements. Sometimes your air bed may even have a defect that affects its inflation. In these instances knowing the specific retailer’s return policies and procedures can ensure that you have a hassle-free experience when returning the product. 

To return an air bed to Target, take the airbed back to a retail location within 90 days in its original unopened packaging with the original proof of purchase. To return an air bed to Amazon, pack the air bed in its original packaging with all its accessories and manuals, and ship it back within 30 days. To return an air mattress to Walmart, pack the air bed with the proof of purchase in its original packaging, within 90 days.

Return policies and procedures are different, and you need to be aware of the return policies of the store you’re dealing with. In this article, we’ll tell you how to return an air bed and what to expect from well-known retailers like Target, Walmart, and Amazon.

If you want to avoid having to return an air bed that doesn’t fit your space then read our article on air bed dimensions so that you purchase one that is better suited to your requirements. Similarly, you may find these 10 ways to lift an air bed off the floor interesting.

You can also read our article on what to do if your air bed isn’t inflating and what to do if an air bed has a lump to troubleshoot possible solutions before returning your air bed to the retailer.  

Returning An Air Mattress To Target

Returning an air mattress to Target is easy because Target accepts returns of air mattresses that have been purchased on Target.com or at a Target store, within 90 days of purchase if the item is unopened. Target states that items that are opened ‘may’ be denied a refund or exchange. 

To return an air mattress to Target, do not open it, retain the receipt or proof of purchase, and return the item within 90 days of purchase. The buyer must have the receipt or proof of purchase, must produce the unopened box, and must return the item within 90 days. Air beds that have been opened and used ‘may’ be denied a refund or exchange.

If your item is unopened, you’ll still need to have the receipt or proof of purchase as well. You can also log a return via email, but you’ll have to pay for the shipping. Target gives you a limit of 90 days after purchase to return your unopened air mattress for a refund or exchange. You can still return it after the 90-day period, but you’ll receive a merchandise return card to the value of the lowest price of the item within these 90 days, which can be used only in-store at Target. Read the Target refunds policy on their website to learn more about their procedures. 

Step 1. Keep the Item Unopened

The first thing you need to do to return an air mattress to target is to keep it unopened. Target accepts returns of unopened air mattresses within 90 days of purchase. It’s ok if you remove the air mattress from the box, but don’t remove it from the case that it comes in. 

Also, if your air mattress has a manufacturing defect, you can utilize the warranty to return or exchange it at any time. 

You can simply return the mattress to any store or process the return via email. Make sure the item is unopened because even if you’re still within the 90-day period and have your receipt, you won’t be able to return it. This is because air mattresses are on the list of Target’s return exceptions and ‘may’ not be accepted once they have been opened. 

To return an air mattress to target, keep it in the original unopened container.Keeping the item unopened ensures an easy return to Target within the 90-day return period. Image Source: nytimes.com.

Step 2. Retain the Receipt

Keep the receipt or proof of purchase and present it to Target when returning your air mattress. If you don’t have the receipt and cannot provide proof of purchase, you can still return the item. Target accepts returns without receipts or proof of purchase, but you’ll receive the value of the item in the form of a merchandise return card or store credit, that is only valid for in-store purchases.

Step 3. Return the Item Within 90 of Purchase

Make sure you return the air mattress within 90 days of purchase to get your money back. Go to the nearest store with your unopened air mattress and the proof of purchase for a quick and easy return. You can also process the return via email within the 90 day return period, but you’ll have to pay for the shipping.

Can You Return An Air Mattress To Amazon?

Returning an air mattress to Amazon is very easy. Amazon accepts returns within 30 days of purchase. 

When returning an air mattress bought on Amazon, pack the item in its original box, with all the included accessories and manuals, and initiate the return shipment within the 30-day return period.  

Amazon also accepts mattress returns for any reason whether unopened or opened. If the air mattress is opened, you’ll need to include everything that came with it when sending it off, such as accessories and certificates of authenticity, and you’ll also need to repackage the mattress. Note that these policies are not applicable to third person-sellers on Amazon because they have their own policies. For example this air mattress has a 2-year warranty, and the seller can be contacted directly for their return policy and procedure. Our guide on air bed durability and whether there is an air bed guaranteed not to leak, explains a little bit more about air bed warranties.  

If your purchase is still within the 30-day period, you can simply request a return and drop off the item or ship it back. In the case of shipping, you won’t be required to pay any extra fees. Amazon offers free shipping on returns for most items weighing under 50 lbs and delivered to any address in the United States. Just make sure when logging your return that it qualifies for free return shipping. 

Step 1. Pack the Item in the Original Box

Amazon accepts returns of both unopened and opened items. All you need to do is to pack the item in its original packaging and include everything that came with it in the box. You can ship it to Amazon or drop it off. Whether your air mattress is opened or unopened, following these steps ensures that your return will be accepted by Amazon and you’ll get your money back within 2-3 weeks. 

Step 2. Return the Mattress Within the 30-Day Return Window

Amazon allows the buyer a 30-day return window to return items for any reason. If you want to return your air mattress, you can simply request a return within this period. Unfortunately, Amazon does not accept returns after the 30-day period, at all. 

To return an air mattress to amazon, buy one that enables free returns. Buy air beds like this Intex Dura-Beam, which have free returns.

Can You Return An Air Mattress To Walmart?

Walmart accepts air mattress returns within 90 days of purchase. You can either ship your mattress to Walmart or drop it off at your nearest store. However, Walmart does not accept returns of mattresses purchased from third-party sellers, they only accept returns of mattresses sold and shipped by Walmart. Read their return policy on their website for clarity when returning your air bed. 

To return an air mattress that was sold and shipped by Walmart the proof of purchase must be produced, the mattress must be packed securely into its original box, and it has to be returned within the 90-day return period.

To return an air mattress to Walmart, you need to have it boxed in its original packaging unused and properly sealed. You also need to have the receipt as a proof of purchase. If your item is unopened and you return it within the 90-day return period, you will be eligible for a refund. Your refund will be processed in the same way that the payment was made. If you paid with a credit card, the money will be credited to your card and if you paid cash, you’ll get cash back.

You don’t have to worry if you have opened your air mattress because Walmart accepts opened items for returns. However, your item will only be eligible for an exchange and not a refund. When returning an opened air mattress, you need to include everything that came in the box. You also don’t need to have your receipt with you, instead you’ll go through a verification process and your item will be eligible for exchange. 

Step 1. Pack the Mattress Into the Original Box

If you haven’t opened the air mattress, keep it in the original box so that you can receive a refund. If you have opened your air mattress, you need to repack it back into the original box. Gather everything that came with the mattress like accesories and the certificate of authenticity and pack them into the box with the original packaging. 

Step 2. Return the Mattress Within the 90-Day Return Window

Make sure you return the air mattress to Walmart within the 90-day period because Walmart doesn’t accept returns once that period has lapsed. 

A Summary Of Return Policies From Popular Retailers

The following is a summary of return policies from Target, Amazon, and Walmart to help you familiarize yourself with their policies, how to request a return, and whether your item is eligible for a return or not. 

Seller Opened or Unopened? Receipt Needed? Return by Shipping or In-store? Deadline for Returning the Item? 
Target Unopened  A receipt or any proof of purchase. In-store and shipped – shipping paid for by customer  90 days
Amazon Both unopened or opened Unnecessary Shipping and drop off 30 days
Walmart Both unopened or opened  Unnecessary Shipping or drop off 90 days 

What To Do If Returning Your Air Bed is Not an Option?

It can be frustrating if you are not able to return your airbed, but there are still plenty of ways for you to get your money back. 

If an air mattress cannot be returned, it can be sold to a friend, listed for sale on Facebook Marketplace, or bartered for something else.

Here are a few ways to get your money back:

Sell it to a Friend

To get your money back, you can try to sell your air mattress to a friend. If your friends or family are fond of camping then mention to them that you have an air mattress that you would like to sell. This camping air bed is ideal for those who love outdoor adventures.

If it is not possible to return an air bed you could sell it along with its accessories on Facebook Marketplace.Air mattresses are versatile and convenient to use, so you’ll be sure to find a willing buyer for your unwanted air bed. Image Source: Amazon.

Sell it on Facebook Marketplace or the OfferUp App

Another way for you to get your money back is to sell your air bed on Facebook Marketplace. Facebook Marketplace ensures that your item reaches as many people as possible, and you’ll definitely be able to sell it. Be sure to list all the features of your air mattress, particularly if it comes with a built-in pump like this one

Exchange it With Someone for Another Item

Another very good way to get rid of your unwanted air bed, is to exchange your air mattress for another item that you do want. Many friends and family members will willingly swap their unwanted items for an air bed because it comes in quite handy for sleepover guests. Read our comprehensive guide on the benefits of air beds to find out why these mattresses are so popular and useful. 

Choosing A Replacement Air Bed With A Favorable Return Policy

Return policies are very important for both the customer and the seller because the stipulations protect the rights of both parties. Clear return policies give the customer a sense of security. Customers get suspicious when they discover that a retailer does not accept returns or has an unclear return policy. 

Pay careful attention to the return policy when purchasing an air bed because it may be less than satisfactory for various reasons. Amazon is a great option for purchasing an air bed because, according to their return policy, opened and used air mattresses are accepted, and the shipping is free. 

This air mattress weighs much less than 50 pounds so it would be eligible for free return shipping. This twin size air mattress from Amazon would be easy to return because of Amazon’s favorable return policy. Image Source: Amazon.

It is important for you to choose an air bed with a favorable return policy to get the best purchase experience. Amazon, for instance, is very generous when it comes to return policies. They accept returns of both unopened and opened air mattresses within 30 days of purchase. Over and above this, Amazon offers free returns on most items that weigh 50 lbs or less, like this air mattress that weighs just under 13 pounds even though it can hold up to 300 pounds. Read our guide on air mattress weight limits to learn more about the maximum weight-bearing capacity of air beds. You can review the Amazon returns policy on their website. Check if your item qualifies for free returns or not before placing an order, and choose either to drop off the air mattress or to ship it back to Amazon, at no extra cost. 

Once you return your air bed, you might be interested in replacing it with a more traditional bed. Be sure to check out our detailed guide to orthopedic mattress materials to help educate you on this type of alternative. If you’re still interested in purchasing an air mattress, be sure to take a look at our article explaining how long do air beds last for additional information.

Amazon accepts returns of products like this air bed within 30 days after the purchase date, even if the packaging has been opened and if no proof of purchase is available.This air bed from Amazon is a great choice for indoor and outdoor use, and you can return it within 30 days of purchase for whatever reason. Image Source: Amazon.

Key Takeaways

Understanding Return Policies

Understanding the specific return policies of retailers is crucial for a hassle-free return experience. Each retailer, be it Target, Amazon, or Walmart, has different return procedures and timelines. It’s essential to keep the original packaging and proof of purchase, as they are often required for a successful return.

Returning Air Beds to Target

For a smooth return to Target, ensure the air bed is unopened, retain the original proof of purchase, and return within 90 days. If the item is opened, it might not be eligible for a refund or exchange. Although returns via email are possible, they might incur shipping costs.

Returning Air Beds to Amazon

Amazon offers a more lenient return policy, accepting both opened and unopened air beds within 30 days of purchase. Ensuring all accessories and manuals are included and utilizing the original packaging can help secure a full refund. Additionally, most items under 50 lbs qualify for free return shipping.

Returning Air Beds to Walmart

Walmart accepts returns within 90 days, with the option of in-store or shipped returns. Keeping the air bed in its original packaging and having the receipt enhances the chance for a refund. Even opened items are eligible for exchange, although a verification process may be necessary if the receipt is missing.

Reselling or Exchanging Unreturnable Air Beds

If returning is not an option, reselling the air bed through platforms like Facebook Marketplace or exchanging it with friends or family for desired items can be alternative solutions to recover the money spent.

Choosing Air Beds with Favorable Return Policies

Purchasing air beds from retailers with clear and favorable return policies, like Amazon, can provide a sense of security and better overall buying experience. Attention to return policies, including the ease of return and free shipping options, can significantly impact satisfaction with the purchase and potential returns.